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Contact
Corrections, questions about anything published here, and press enquiries all arrive in the same inbox.
How to reach us
Email editor [at] winspinbonus.com — write the address normally, it is spelled out to slow down scrapers. Include the page address you are writing about and, if you are reporting an error, what the page says and what it should say. We aim to reply within three working days, and to fix clear factual errors as soon as they are confirmed.
Before you write
Two things make a reply faster and more useful. Include the exact page address you are writing about, and quote the sentence you think is wrong — "the bonus page says X, but the offer now says Y" is a correction we can verify and fix in minutes. General questions are welcome too, but remember that anything about your own balance, documents or account status can only be answered by the operator holding that account.
What we can and cannot do
We can help with
- Errors, outdated promotions and broken pages
- Questions about something written on this site
- Explaining how a published bonus term works
- Press and content enquiries
Only the casino can
- Access, unlock or close your account
- See a deposit, payout or bonus balance
- Handle verification documents
- Resolve a dispute about a transaction
Never send identity documents, card images, passwords or account credentials to us — we have no way to act on them and no reason to hold them. Those go to the operator's own support channel, inside your account. If a dispute with an operator cannot be resolved, the escalation route runs through its regulator; the licensing page explains how to find it.